Referral Program – Terms & Conditions Home / Referral Program – Terms & Conditions New Customers Only. Details provided for an active leads and existing customers are ineligible The referrer will only qualify to receive an incentive award once the Referred Customer completes the sale The contract must be signed within 6 months of the referral The incentive award will be paid after delivery Referrer must provide their details in order to qualify for the incentive award.